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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Nichols

September 22, 2025

5  out of  5
rating by Brian Nichols
"Great rates, great customer service, and very friendly staff. I started an online quote out of curiosity and started getting phone calls and text messages with great offers. It was nice to have someone so dedicated to wanting to insure me and give me better coverage for a lower price than the company I was with."
We responded:
"Thank you so much for your kind words and positive feedback! We're thrilled to hear that our team provided you with excellent service and competitive offers. It's our goal to make the insurance process easy and affordable, and we're glad we could deliver that for you. We truly appreciate your trust and look forward to continuing to serve you!"
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Scott

September 19, 2025

5  out of  5
rating by Scott
"I had a wonderful experience and highly recommended State Farm to anyone in search of affordable insurance, a proven reputation and quality customer service representatives. I am recommending my personal agent to all my friends. Natasha was absolutely amazing. She made the transaction easy. I hope her employer reads this because they need to know what an absolutely incredible employee they are privileged to have under their employment. Natasha needs recognized and rewarded, both verbally and financially for her dedication to keeping the State Farm reputation in great standing & represented with the upmost of professionalism and integrity .I'm so glad I made this change in my insurance carrier."
We responded:
"Thank you so much for your wonderful review and for choosing State Farm! We're thrilled to hear that Natasha provided you with exceptional service and made your experience smooth and easy. We truly appreciate your kind words and your recommendation to friends and family. Natasha is indeed a valued member of our team, and we will be sure to share your praise with her and our management. Your feedback motivates us to continue delivering the highest level of professionalism and customer care. Thanks again for trusting us with your insurance needs!"
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Keely Ward

September 18, 2025

5  out of  5
rating by Keely Ward
"Natasha jumped thru every hoop with us every time we came to a question she would get advice from a coworker or supervisor and called me right back every single time that way it wasn't dragged on for 2 days trying to get information and communicate! Best communication skills and hands down great customer service and it's was cheaper than our current rates."
We responded:
"Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Natasha went above and beyond to provide timely and effective communication, making sure all your questions were answered promptly. It's great to know she delivered excellent customer service and helped you secure a better rate. We truly appreciate your feedback and will be sure to recognize Natasha for her outstanding dedication!"
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Josh

September 18, 2025

5  out of  5
rating by Josh
"Carla was fantastic and a pleasure to work with. She was quick and knowledgeable, and with the policy she got me I'm now saving $45 a month!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that Carla provided knowledgeable and quick service while helping you save $45 a month on your policy. We appreciate your kind words and are happy to have made your experience a positive one. If you ever need anything else, feel free to reach out!"
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Deborah Gould

September 16, 2025

5  out of  5
rating by Deborah Gould
"I was referred by my brother. Made an appointment with Carla. She answered all my questions. I was able to save money on my auto."
We responded:
"We LOVE Referrals!! Special Thanks to your brother and to you for joining our State Farm family! We remain here to help with all your insurance and financial services needs. WELCOME! #HeretoHelp #StateFarmFamily "
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Adam Raver

September 10, 2025

5  out of  5
rating by Adam Raver
"Natasha was absolutely amazing! She was kind, extremely helpful, and went above & beyond to make sure I got the best possible quote for my situation. I had been shopping around and thought I was going to have to pay some outrageous price for insurance but she got me a plan for only $60 a month which is lower than any other company. Within minutes I was insured! I will highly recommend her/this company to everyone. :)"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Natasha provided you with exceptional service and helped you find the perfect insurance plan at such a great price. Your recommendation means a lot to us, and we're delighted to have made the process quick and easy for you. If you ever need assistance in the future, don't hesitate to reach out. Thanks again for choosing us! 😊"
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Stephanie Atwell

September 9, 2025

5  out of  5
rating by Stephanie Atwell
"If I could do ten stars I would, but Natasha was so sweet, and so helpful. This is the place to go for insurance forsure."
We responded:
"Thank you for your amazing review! We're so happy to hear that Natasha made such a positive impact with her kindness and helpfulness. Your support means the world to us, and we're honored to be your go-to place for insurance. If you ever need anything else, we're here for you! ⭐⭐⭐⭐⭐"
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Ben Moisio

September 5, 2025

5  out of  5
rating by Ben Moisio
"100% please with this experience. Hands down the most patient and easy going peeps to deal with"
We responded:
"Thank you so much for your kind words and five-star review! We're thrilled to hear that you found our team patient and easygoing. It means a lot to us to know that your experience was smooth and positive. We look forward to assisting you again in the future!"
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Heather Binkley

August 25, 2025

5  out of  5
rating by Heather Binkley
"The state farm lady natosha was very nice and pleasant to talk with"
We responded:
"Thank you so much for your kind words! Natosha is thrilled to hear you had a pleasant experience. We truly appreciate your feedback and look forward to assisting you again."
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Lindsey Meucci

August 25, 2025

5  out of  5
rating by Lindsey Meucci
"Carla helped me with something I thought was impossible. She did it professionally, friendly and promptly. She saved me a ton of trouble."
We responded:
"Thank you for your wonderful review! We're so glad to hear that Carla was able to help you with what seemed impossible. Her professionalism, friendliness, and promptness are qualities we pride ourselves on. We appreciate your kind words and are here for you anytime!"
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Nathan Dugan

August 20, 2025

5  out of  5
rating by Nathan Dugan
"Had a great interaction with your agent Carla very helpful insightful made everything quick and easy and save me a bunch of money."
We responded:
"Love to hear all this Nathan! Love a savings, Love Carla and Love an easy process! Thank you for choosing Vonnie McDonald State Farm for your insurance and financial service needs! #OurStateFarm #HeretoHelp #Welcome"
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Michelle Kunkler

August 11, 2025

5  out of  5
rating by Michelle Kunkler
"Staff is very friendly. Prices are good. Vonnie looks after her clients."
We responded:
"Hi Michelle! Thank you so much for your kind words! We're delighted to hear that you find our staff friendly and our prices reasonable. Vonnie truly cares about her clients, and we'll be sure to pass along your compliments to her. We look forward to serving you again soon!"
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Travis Corven

August 8, 2025

5  out of  5
rating by Travis Corven
"Carla was very helpful and a pleasure to deal with , looking forward to having her handle my insurance needs !!!"
We responded:
"Hi Travis! Thank you so much for a five star review and the kind words about our team member Carla. It's great to hear that you have had a positive experience and always know that we are here for you and if you ever have questions please give us a call or stop by the office!"
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Danielle Heckert

August 4, 2025

5  out of  5
rating by Danielle Heckert
"Natosha did a wonderful job helping me get coverage and saving me money"
We responded:
"Hi Danielle! Thank you so much for a five star review and the kind words about Natosha! It's always a great day when we get to help someone get covered and save some money! If you have any questions about anything else, give us a call or stop by the office, we are here for you!"
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Cailey Plemmons

July 31, 2025

5  out of  5
rating by Cailey Plemmons
"Carla was a pleasure to work with. She answered all of my questions super fast and ensured that I understood everything when starting a new policy. I’d highly recommend going through State Farm for your insurance policies and would recommend Carla! She made the process seamless."
We responded:
"Thank you for sharing your positive experience with Carla at State Farm! It’s great to hear that she was responsive, clear, and made starting your new vehicle and renter’s insurance policies a seamless process. If you need any more assistance or have questions about your insurance coverage, feel free to reach out."
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Anthony Black

July 30, 2025

5  out of  5
rating by Anthony Black
"Fast, friendly service kept the whole process simple and efficient!"
We responded:
"Hi Anthony! Thank you so much for the five star review. It's good to hear that you were provided with not only fast but friendly service and was able to keep the process simple and efficient. Always know that we are here for you if you need anything else!"
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Dakota Reid

July 20, 2025

5  out of  5
rating by Dakota Reid
"Carla was great. She had all the numbers broke down so I could see them and understand what would be changing. Quick and knowledgeable."
We responded:
"Hi Dakota! Thank you so much for the FIVE STAR review and I am glad to hear that Carla was able to help you out and allow you to have a better understanding of the numbers! If you have any further questions about anything, always know that we are here for you!"
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gloria blankenship

July 8, 2025

5  out of  5
rating by gloria blankenship
"Carla, was great!! I wasn't expecting to change my insurance company today but once I spoke to Carla it was "State Farm for sure." Thank you so much!!"
We responded:
"Hi Gloria! Thank you so much for your kind words! We're thrilled to hear that Carla made your experience so positive. We're grateful to have you as part of the State Farm family! If you need anything else, we're always here to help."
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Jamie Williams

July 3, 2025

5  out of  5
rating by Jamie Williams
"Carla was amazing! I called and she took her time with me, made sure we had all the coverage we needed. We saved over $100 a month! Would highly recommend them!!!!"
We responded:
"Hi Jamie! Thank you so much for your kind words! We're thrilled to hear that Carla was able to assist you and help you find the right coverage while saving you money. Your recommendation means a lot to us! If you ever need anything else, feel free to reach out."
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Malin Aka Lando

July 2, 2025

5  out of  5
rating by Malin Aka Lando
"I had just moved back to Ohio after living in the UP for a few years and needed to switch my State Farm to down here. I had looked at a couple of people, but to my surprise, I got a call from Carla. I took that as a sign, since they were one of the agents I had been looking at. I went in, was greeted right when I walked in. Carla was with someone else, so I did have to wait just a few minutes, but was no problem. Carla came out to take me back to the office and was so warm and so welcoming. We chatted and we started the process of getting me switched over. Carla was amazing through the whole process, and explained everything to me every step of the way. Made sure that I got the best plan possible and to what I could afford. She also introduced me to Vonnie herself as we were walking back out to the front. Vonnie was just as wonderful. I couldn't have asked for a better State Farm agent. Thank you."
We responded:
"Thank you so much for sharing your experience! We’re delighted to hear that Carla and Vonnie made you feel so welcome and guided you smoothly through the process. It’s wonderful to know you found the best plan that fits your needs and budget. We truly appreciate your kind words and are here for you anytime you need us. Welcome back to Ohio!"
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Jennifer B

June 27, 2025

5  out of  5
rating by Jennifer B
"They are an awesome group. They got me the lowest rate with the most coverage. Very helpful and informative. Carla was amazing. Thank you"
We responded:
"Hi Jennifer! It's great to hear that Carla was able to help you! Thank you for the kind words about our amazing team and thank you you allowing us to help you with your insurance needs. Always know that we are here for you no matter what! If you have any questions about anything please reach out! "
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Mindy Conner

June 11, 2025

5  out of  5
rating by Mindy Conner
"Carla is absolutely great to work with, very knowledgeable and very attentive."
We responded:
"Thank you so for the five star review! It's great to hear that Carla was able to help you Mindy! It's our goal and priority to provide all information that we have to our customers! If you have any future questions about anything always know that we are here for you, friends, family and loved ones."
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Paulina Semel

June 11, 2025

5  out of  5
rating by Paulina Semel
"Carla was awesome! She was professional, informative, quick to provide me with the needed information and very efficient in completing our task of getting insured. Highly recommended!"
We responded:
"Thank you so much Paulina for not only the five star review but thank you for mentioning that you recommend us! We want nothing but the best for our customers and it's great to heat that you were able to get the information that you needed quickly. If you have any questions about anything else always know you can give us a call, text or even stop by the office. "
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Elena Diaz

June 4, 2025

5  out of  5
rating by Elena Diaz
"Carla did an amazing job explaining and clarifying all the questions I had. Very friendly and welcoming atmosphere"
We responded:
"Hi Elena! I'm so glad to hear that Carla was able to clarify and help answer your questions that you had! If you have any other question or need something else clarified because you may not be sure, please give us a call! We are here to help you in every step. "
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Jeff Sallee

June 3, 2025

5  out of  5
rating by Jeff Sallee
"I don't know if Carla is an agent or if she just works in sales but I know Vonnie McDonald's with State Farm should be very happy to have her. Because she worked with me for about a month. Made at least 3 phone calls to me. Never got aggravated it all when I had to. Have her call back. For one reason. Or the other but she did shepherd me threw save me money. And I feel very confident with My insurance coverage."
We responded:
"Hi Jeff! We are very happy and very blessed to have Carla apart of our team. It's always a good day when we hear that she has been able to assist and help someone gain confidence with their insurance coverages. If you have any other questions feel free to stop by or give us a call! Always know that we are here for you, friends, family and loved ones!"