State Farm® Insurance Agent Vonnie McDonald
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kirsten Hall
August 24, 2026
5
out of
5
rating by Kirsten Hall
"Carla was so friendly, thorough, and helpful. She made the process so easy and really went the extra mile to deliver exceptional customer service. I HIGHLY recommend using this office for any insurance needs! They take great care of their customers and helped us save money on auto/home insurance!"
We responded:
"Thank you so much, Kirsten! We’re thrilled Carla provided friendly, thorough service and that we could help you save on auto and home insurance. We truly appreciate your high recommendation and are here whenever you or your family need assistance. Thank you for trusting our office."
Crystal Hurlburt
August 14, 2026
5
out of
5
rating by Crystal Hurlburt
"She was great to work with and was able to get me a great deal on auto insurance and renters insurance
Would recommend her to anyone!"
We responded:
"Thank you so much, Crystal! We’re thrilled she was able to find you a great deal on both auto and renters insurance. We appreciate your recommendation and will pass your kind words along to her. If you need anything else, we’re here to help."
Kimberly Danielle
August 5, 2026
5
out of
5
rating by Kimberly Danielle
"What a class act! Great service, paid attention to my financial needs as well as coverage needs. They were thorough, patient and even connected me to additional resources. As a bonus, they beat my old insurance company‘s price by over $100/month! Fantastic experience!"
We responded:
"Kimberly, thank you for the wonderful review and for trusting us with your insurance needs. We're thrilled our team could find better coverage, save you over $100/month, and connect you with helpful resources. If you need anything else or have questions, please reach out — we’re always here to help."
Chris Daugherty
August 3, 2026
5
out of
5
rating by Chris Daugherty
"Was a very positive and pleasant experience...im happy to be part of this family"
We responded:
"Thank you so much for the kind words, Chris! We’re thrilled you had a positive and pleasant experience and are happy to have you as part of our family. We look forward to serving you again soon."
Gregg Eads
July 26, 2026
5
out of
5
rating by Gregg Eads
"Carla was very helpful in explaining the benefits and saving me a lot of money switching my coverage"
We responded:
"Thank you for the great review, Gregg. We're thrilled Carla could clearly explain the benefits and help you save on your coverage. We appreciate your trust and are glad to have you as a customer. Please reach out anytime if you need further assistance."
Jason Dyer
July 24, 2026
5
out of
5
rating by Jason Dyer
"Vonnie McDonald has always been very polite and helpful. Been dealing with State Farm through her for the last 6 months and she has been truly helpful. Thanks to her I am going to re up my policy through her. Out of the quotes I have received State Farm has the highest coverage for a rental car."
We responded:
"Thank you, Jason — we appreciate you taking the time to share your experience with Vonnie McDonald and State Farm. We're glad Vonnie has been polite and helpful and that our rental car coverage stood out among the quotes you received. Thank you for choosing to renew your policy with us; we look forward to continuing to serve you. If you need anything, please don't hesitate to reach out."
Eric Connell
July 22, 2026
5
out of
5
rating by Eric Connell
"Brittney did an excellent job helping me, her customer service was excellent:)"
We responded:
"Thank you Eric for the 5 star review! If there is anything else that you need please reach out and know that we are here for you, your friends and loved ones. "
Keely Ward
July 21, 2026
5
out of
5
rating by Keely Ward
"BRITTANY Hands down fixed what was mistakenly added to my insurance she helped me take care of EVERYTHING! She even gave me advice that didnt lead to her ADDING services and costs to my insurance. I absolutely lovee working with Vonnie's team they do their best every single time! We have home and 4 auto policies with them and have used them for several years now."
We responded:
"Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Natasha went above and beyond to provide timely and effective communication, making sure all your questions were answered promptly. It's great to know she delivered excellent customer service and helped you secure a better rate. We truly appreciate your feedback and will be sure to recognize Natasha for her outstanding dedication!"
Amanda Judd
July 14, 2026
5
out of
5
rating by Amanda Judd
"I had the pleasure of starting my forever policy with Carla today she is very knowledgeable and extremely helpful getting me on track. Thank you again so much y’all especially Carla :)"
We responded:
"Thank you, Amanda, for the wonderful 5-star review. We're thrilled you chose us to start your forever policy and so glad Carla was knowledgeable and helpful getting you on track. We appreciate your kind words and will pass them along to Carla and the team. Please reach out anytime if you need anything further."
Dottie Winecoff
July 10, 2026
5
out of
5
rating by Dottie Winecoff
"Alexis was very kind and thorough with all of her information. She is amazing! I certainly hope I get to enjoy her excellent customer service in the future!
Thank you for Alexis and her skills!
Five stars!!!"
We responded:
"Thank you, Dottie. We’re delighted Alexis was kind and thorough and appreciate you recognizing her excellent customer service. We’ll share your praise with Alexis and look forward to serving you again."
Chris
July 7, 2026
5
out of
5
rating by Chris
"Was referred to here by my father, absolutely zero regrets! Thank you Carla for everything you do and continue to do! Was a true asset to the state farm company! Had us leave geico after having them for over 10 years!!"
We responded:
"Chris, thank you for the referral and for taking the time to share your experience. We're thrilled Carla provided such outstanding service and that you're so happy with your decision to switch from GEICO after ten years. If there's anything we can do for you going forward, please don't hesitate to reach out. #Welcome #HeretoHelp #NoRegrets"
Fran F
June 24, 2026
5
out of
5
rating by Fran F
"Carla is excellent and made shopping for insurance easy"
We responded:
"Thank you, Fran! We're so glad to hear Carla made shopping for insurance easy. We’ll share your kind words with her. If you need anything else in the future, we’re here to help - just a call/text/email away unless you're in the area...pop in! #HeretoHelp #Welcome #EasyProcess"
Stone v
June 24, 2026
5
out of
5
rating by Stone v
"Towing company was great. I've known people that used them in the past and my experience was great"
We responded:
"Thank you, Stone, for the 5-star review. We’re glad your experience matched the recommendations you’d heard. We appreciate your trust and any referrals. Please call us anytime for your insurance & financial service needs. #ReferralsareGreat #OurStateFarm #HeretoHelp"
Siobhan Hitchcock
June 23, 2026
5
out of
5
rating by Siobhan Hitchcock
"I've had State Farm for YEARS and I can not imagine going with anyone else! (I've looked and they're the best priced!)"
We responded:
"Siobhan, thank you so much for your loyalty and for trusting State Farm for so many years! We're thrilled to hear you find our coverage and pricing the best - we think so too...;) We truly appreciate you shopping around and choosing to stay with us. If you ever need anything or have questions, we're here to help. #Loyalty #BestPriced #OurStateFarm"
Dustin Brown
June 22, 2026
5
out of
5
rating by Dustin Brown
"Was able to get the process of transferring states done quick and flawless."
We responded:
"Thanks for the great review, Dustin. We're glad the state transfer went quickly and flawlessly and appreciate you taking the time to let us know. If you need assistance in the future, we're here to help and have a coffee waiting for you! #Welcome #OurStateFarm #EasyService"
Anu Jayakody
May 7, 2026
5
out of
5
rating by Anu Jayakody
"Very professional and friendly team. Very easy to file claim and they will help you through the process."
We responded:
"Anu, we appreciate you taking a moment to share your experience! And I'm so glad that everything went smoothly with your claim. We're always here to help - life go right! Give us a call/text/email to assist with any of your insurance or financial service needs! #ClaimService #GreatCustomers #OurStateFarm"
Brandi Slauter
April 28, 2026
5
out of
5
rating by Brandi Slauter
"Carla did a wonderful job explaining the insurance policy and making sure my needs were met within the quote. She was able to save me $200 monthly. I’m glad I switched to Vonnie McDonald State Farm. I didn’t feel fast talked and they listened."
We responded:
"WOW Brandi, this is an awesome review! Thank you for taking the time to share your experience with our agency. Always exciting to hear of savings and know that Carla took good care of you! We're excited to Welcome You to Our State Farm Family! #WELCOME #HeretoHelp #SAVINGS "
David Powell
April 22, 2026
5
out of
5
rating by David Powell
"Very knowledgeable listened to my needs for coverage. She"
We responded:
"Thank you so much Dave! Love that we were able to bring your into the State Farm Family! We're here for all of your insurance and financial service needs - just give a call/text/email... or pop by when you're in the area! #HeretoHelp #OurStateFarm #OldFriendsNewSFFamily"
Janet Nolan
April 10, 2026
5
out of
5
rating by Janet Nolan
"Very pleasant, informative, returned my call quickly. Would recommend."
We responded:
"Thank you Janet! We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. #HeretoHelp #OurStateFarm #Service"
Chaz Turner
April 5, 2026
5
out of
5
rating by Chaz Turner
"Excellent service 5 Stars"
We responded:
"Chaz, thank you for your wonderful review of State Farm Agent Vonnie McDonald’s Team!"
Lucy Stevens
March 27, 2026
5
out of
5
rating by Lucy Stevens
"Very friendly knowledgeable and answered all my question."
We responded:
"Thank you for your kind review of State Farm Agent Vonnie McDonald’s Team. We appreciate it! We appreciate you and we're always here to help with your insurance and financial service needs. #OurStateFarm #Friendly #GreatService"
Lisa Y
March 24, 2026
5
out of
5
rating by Lisa Y
"Carla, from our State Farm office called (a sheduled phone call ) just to do a check up to be sure all of our policy information and contact information was up to date. Surprisingly, lots of updates needed made and our premium went down. We increased some coverages, made a few changes that we no longer needed. Very informative call ! Carla was very friendly and had the answers to all of my questions. If I could give more than 5 stars, I would !"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with Carla. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lancaster. #OurStateFarm #ThankYOU #SERVICE"
Jessica Messenger
March 16, 2026
5
out of
5
rating by Jessica Messenger
"I am very happy with the decision of coming to StateFarm! Thank you so much!"
We responded:
"Thank you for the amazing review, Jessica! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We look forward to helping you for years to come. #WELCOME #OurStateFarm #SecuringFutures"
Kania Mabrey
March 3, 2026
5
out of
5
rating by Kania Mabrey
"You guys treated like you have known me, and upon that the respect of caring for your customers is a importance in my life, I was overwhelmed by even the follow ups of concerns and questions."
We responded:
"Wow, thank you for the 5-star review, Kania! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! #WeCare #OurStateFarm #Welcome"
Caleb Badillo
February 5, 2026
5
out of
5
rating by Caleb Badillo
"Carla was very open and straightforward, offered me an amazing rate with the same insurance benefits as my old auto policy. Completely made my day!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! #Satisfied #Welcome #Service #OurStateFarm
"