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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tristen France

May 18, 2023

5  out of  5 rating by Tristen France

Nikki Mock

May 10, 2023

5  out of  5 rating by Nikki Mock
"Simple, easy, and a pleasure!"


May 9, 2023

5  out of  5 rating by robjhill1977
"Top notch professional lady the Queen of insurance"

Ty Ream

April 25, 2023

5  out of  5 rating by Ty Ream
"Carla Barenbaum is amazing!"

Kenneth Mcguire

April 24, 2023

5  out of  5 rating by Kenneth Mcguire
"Carla is fantastic in helping me with seriously much lower rates a great insurance co to be well protected I highly recommended them sincerely"

Gary Kennedy

April 19, 2023

5  out of  5 rating by Gary Kennedy
"We switched from another State Farm agent to Vonnie McDonalds agency. Her office staff is amazing. We worked with Sarah. She resolved our issue to our complete satisfaction. She is very knowledgeable about how to handle complex issues ( as mine was). When other agents couldn’t resolve it, Sarah did! I recommend this agency to everyone."

Frank Doss

April 14, 2023

5  out of  5 rating by Frank Doss
"Carla was fantastic, so glad I switched!"

Jeff Schorr

April 13, 2023

5  out of  5 rating by Jeff Schorr
"I have been a customer with State Farm Insurance Company for almost 50 years.I could not be more pleased with the service I have received over those 47 years. I have had very good experiences with Sarah Gwinn, my representative at Vonnie McDonald's office, since being transferred to them upon the retirement of my previous agent, Tom George. Thank you Sarah and Vonnie for the continued good experience."

Julienne Rose

April 13, 2023

5  out of  5 rating by Julienne Rose
"Wonderful and helpful staff. Able to save me almost 1200.00 a year vs my old insurance."


April 5, 2023

5  out of  5 rating by ARgument15
"Carla was incredibly helpful. I have little experience in business insurance, so I was basing my selection off of pricing. Carla not only found me prices well below my other options, she also took the time to explain to me what I was purchasing and how to make the most out of my insurance experience. I can now "ensure" my peers that Carla at Vonnie McDonald - State Farm is a great choice."


April 5, 2023

1  out of  5 rating by S D
"Purchased a Rental Property policy in 2013 from another agency paid annual policy payment every April. My policy was passed around town to various agents when my initial agent stopped selling State Farm Insurance and finally ended up with McDonald insurance agency. Rude and unhelpful constantly trying to upsell auto insurance, in fact when they dropped us they called three times after to get us to buy automobile and homeowners insurance. In 2022, we were sent a notice that an inspector determined the roof needed to be replaced. According to the inspector who determined there was no one residing in the property, McDonald State Farm agency decided to not renew my policy and waited until two weeks after our renewal period had passed to let us know they had decided to not renew our policy. State Farm called our lender and said we had not been insured by them for six months and we were forced to buy vacant home insurance based on a roof inspector who never got out of his car when he “inspected” our roof but determined by sitting in the alley perpendicular to the house by seven foot privacy fence making determinations about the status of the property and whether or not it was occupied. McDonald agency staff did not tell me the policy was not going to be renewed when they demanded a security system certificate. They simply just didn’t do anything but wait until we couldn’t get a refund to let us know they weren’t going to renew the policy. We had the roof inspected for a roof replacement, the roofer stated he would replace it but it was not nessesary. I was also told there was a delay in getting material was we wanted to install a metal roof and there is only one company in the area that installs metal roofing. McDonald agency was provided with the estimate, the inspection summary, and the projected installation date along with the copy of the rental agreement for our current tenant. We ended up selling the house, but we will never use State Farm Insurance ever again. McDonald Agency did not earn our business they were given our policy, no claims, paid the policy premium in full, and always responded to requests and demands to perform repairs, painting, siding, power washing, and electrical work which was determined to be needed done with out ever entering the house."


March 30, 2023

5  out of  5 rating by B C
"Hands down the best service! Vonnie and her team are so very helpful and guide you to insurance tailored for your needs."

Miley Kemp

March 28, 2023

5  out of  5 rating by Miley Kemp
"Had a wonderful experience dealing with Carla recently through many conversations in transitioning insurance companies."

Shelly Kasik

March 24, 2023

5  out of  5 rating by Shelly Kasik
"Carla was so helpful and knowledgeable, amazing experience!"

Mitchell Wille

March 20, 2023

5  out of  5 rating by Mitchell Wille
"Carla not only took care of my personal insurance such as home, life and auto but she also covered my business with ease!! Hands down the best!!"

Tabatha keirns

March 15, 2023

5  out of  5 rating by Tabatha keirns
"Amazing cutstomer service! She knew exactly what I wanted and made it happen!"

Barb McMahen

March 10, 2023

5  out of  5 rating by Barb McMahen
"Carla was very informative and helped with my decision to switch to State Farm"

Robin Masten

February 25, 2023

5  out of  5 rating by Robin Masten
"The quote process was pain free. I did not get daily calls or texts bothering me, unlike other insurance companies. Fast responses from Carol, in this office."

Edie Waugh

February 11, 2023

5  out of  5 rating by Edie Waugh
"Consistently great! Thanks to Vonnie and her team (especially Sarah) for providing such convenient and professional services. They are always very helpful."

vincent trocchia

February 7, 2023

5  out of  5 rating by vincent trocchia
"More than helpful...very user friendly online experience...happy to be with a time trusted insurance company."

Erica Racki

February 2, 2023

5  out of  5 rating by Erica Racki
"Vonnie helped me save a ton on my car insurance-over $50/month from what I was paying somewhere else. She was very friendly and helpful, answering any questions I had, and even taking the time to explain what everything meant. A really great experience with State Farm so far, thanks to her!"

Brad Underwood

January 31, 2023

5  out of  5 rating by Brad Underwood
"Quick and friendly…good pricing"

Patrick Reardon

January 28, 2023

5  out of  5 rating by Patrick Reardon
"I had the pleasure of being contacted by a helpful and knowledgeable agent named Carla. She walked me through my options to explain what would work best for me. Carla was friendly, professional, and even reached out to another agent location to track down information that was needed. It's always a great experience when working with Vonnie and her team!!"

Amber Flanders

January 25, 2023

5  out of  5 rating by Amber Flanders
"Carla was wonderful. She made everything seem less and answered all questions."

Millie Pritchard

January 18, 2023

5  out of  5 rating by Millie Pritchard
"I’m only giving five stars because giving more isn’t an option! State Farm/Vonnie McDonald and Sarah have been amazing. When my insurance needs change, they work with me to see that I’m taken care of. When there are problems, they resolve them. I wouldn’t go anywhere else."